Quote of the Day

April 28, 2015

[Portrait of Henry Ford via wikimedia]

 "You can't build a reputation on what you are going to do."
Henry Ford


When I give students feedback about empathy or rapport, sometimes they respond by saying, "Oh, I'm so much better in clinic" or "I'm different with real patients" or "I don't do well when I'm being observed." But I can't give feedback on skills I don't observe.
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