Does that make sense?

Sure, sure, that makes sense.
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One of the things I hear from learners during encounters that makes me wince is this:

"Does that make sense?"

This question is problematic in part because it often seems like a formality, like How are you today? or Is that OK? As a binary closed question, there is really only one right answer to keep things moving: yes.

Also, admitting uncertainty is a difficult thing for patients to do. "Does that make sense?" places the burden on the listener for understanding rather than on the speaker for clarity.

"Does this make sense?" can also cast doubt on the confidence of the speaker, as if the speaker is asking for validation instead of confirmation.

I hear this phrase a lot in trainings, too, and as an SP or workshop participant I am unlikely to say "no." In a group, "Does that make sense?" is often met with silence, but silence doesn't actually indicate comprehension.

If someone wants to assess my understanding, the use of open questions like "What questions do you have?" or "What do you think?" is a much better method. Teach back is an effective tool, too. If what you've said doesn't make sense, my response will make that clear.

Bonus points
Other phrases which discourage questions:

• "That's pretty self-explanatory, right?"
• "We all know..."/"I'm sure you all know [x], so..."